Describe a time when you received good service from a staff member in a shop

1. Why should companies react quickly when customers have difficulties?

2. How can companies improve their customer service to handle complaints more effectively?

3. What are the potential consequences for a company if they ignore customer issues?

4. How does good customer service influence customer loyalty and trust?

5. What role does technology play in helping companies respond to customer difficulties?

6. Why do some companies prioritize customer satisfaction over profits?

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