1.When answering this question, you can discuss common issues customers face during shopping, such as difficulty in finding the right product, long queues at checkout, or problems with product quality. 2.You can also mention issues related to customer service, such as unhelpful staff or lack of assistance, and problems with online shopping, like delivery delays or incorrect items being sent. Providing specific examples can help illustrate these common shopping problems.

1.在回答這個問題時，你可以討論顧客在購物過程中常遇到的問題，例如難以找到合適的產品、結帳排長隊，或產品品質有問題。 2.你也可以提到與客戶服務相關的問題，例如工作人員不熱心或缺乏協助，以及網上購物的問題，如送貨延誤或寄錯商品。提供具體的例子有助於說明這些常見的購物問題。