7 分範例
問題: Why do people often have problems when using new products?
思路 1
Resistance to Change
抗拒改變
考官答案
The main issue is that we're used to doing things a certain way. When something changes our usual habits, we get a bit confused because it's different from what we're accustomed to. For example, when we get a new phone. If we switch brands or upgrade, the phone's size may change. This can lead to pressing the wrong buttons, and even the power button might be in a new place, so we accidentally lower the volume instead! It's all about getting used to the new device, and this can take some time.
主要問題在於我們習慣以某種方式做事情。當某件事改變了我們平常的習慣時,我們可能會感到有點困惑,因為這和我們習慣的不同。例如,當我們換了一部新手機時。如果我們換了品牌或升級,手機的大小可能會改變。這可能會導致按錯按鈕,甚至電源按鈕可能會在新的位置,所以我們意外地降低音量!這一切取決於適應新裝置,這可能需要一些時間。
思路 2
Lack of Familiarity
缺乏熟悉
考官答案
When it comes to new products, the main issue is getting used to them. Like, if the design or interface is different from what we're used to, it can be a bit tricky to adapt. Also, when there are new features or tech involved, it takes a while to get the hang of it, especially if they're advanced.
談到新產品時,主要問題是適應它們。如果設計或介面與我們習慣的不同,要適應可能有點困難。此外,當有新功能或技術涉及時,要習慣需要一段時間,尤其是如果它們很先進。