問題: Do you think it's better to make a complaint in person or in writing?
思路 1
In Person
當面
考官答案
I think it's better to make a complaint in person. When you talk directly, you can solve problems faster because you can explain better and they can ask questions if they don't understand.
I prefer to make complaints in writing. It's good because you have a record of what you said, and you can think about what you want to say before you write it.
我更喜歡以書面形式投訴。這樣做很好,因為你可以記錄你說過的話,並且在寫之前可以考慮想要說的話。
思路 3
It Depends
取決於情況
考官答案
It depends on the situation. If it's something urgent, maybe talking to someone is better. But if it's a big problem, maybe writing is better because you can keep a record of everything.