Empathy is crucial for being a good listener. It means understanding and caring about what the speaker is going through. A good listener validates the speaker's feelings and asks questions to show they are interested. They also give feedback that shows they understand, making the speaker feel comfortable to share more.
同理心對於成為一個好的聆聽者至關重要。它意味著理解並關心說話者所經歷的事情。好的聆聽者會認可說話者的感受,並提出問題以表明他們對此感興趣。他們還會給予反饋,顯示出他們的理解,使說話者感到舒適,願意分享更多。