7 分範例
問題: What are the kinds of things people often write about in online reviews?
思路 1
Product Quality
產品質量
考官答案
People often write about the quality of the product in online reviews. They talk about how long it lasts and if it's made well. They also mention if it works as expected and compare it to other similar products. Many reviews discuss whether the product is worth the money and highlight specific features they liked or didn't like.
人們經常在網上評論中撰寫產品的質量。他們談論產品的持久性以及製作是否精良。他們還提到產品是否如預期般運作,並將其與其他類似產品進行比較。許多評論討論該產品是否物有所值,並強調他們喜歡或不喜歡的具體特徵。
思路 2
Customer Service
客戶服務
考官答案
Customer service is another big topic in online reviews. People often write about how quickly the support team responds and whether the staff is helpful and friendly. They also mention how well their issues or complaints were resolved. Communication ease and after-sales service are also frequently discussed, along with return and refund policies.
顧客服務是網上評價中的另一個重要話題。人們經常提到支持團隊的回應速度,以及員工是否樂於助人和友善。他們還會提到他們的問題或投訴是如何得到解決的。溝通的便利性和售後服務也常常被討論,以及退貨和退款政策。
思路 3
User Experience
使用者體驗
考官答案
User experience is another common topic in online reviews. People often talk about how easy the product is to use and how simple the installation and setup process was. They share personal stories and explain if the product met their specific needs. Overall satisfaction and recommendations, along with pros and cons based on their usage, are also frequently mentioned.
使用者體驗是在線評論中的另一個常見主題。人們經常談論產品的易用性以及安裝和設置過程的簡便性。他們分享個人故事,並解釋產品是否滿足了他們的具體需求。在使用過程中,整體滿意度和推薦意見,以及根據優缺點的評價,也經常被提及。
思路 4
Delivery and Packaging
配送和包裝
考官答案
Delivery and packaging are also frequently mentioned in online reviews. People often write about how fast and reliable the delivery was and the condition of the product when it arrived. They also talk about the quality and presentation of the packaging, the accuracy of the order, and their experience with the delivery service. Tracking and updates during shipping are also commonly discussed.
送貨和包裝在網上評價中也經常被提及。人們經常談到送貨的速度和可靠性,以及產品到達時的狀況。他們還會談論包裝的質量和展示、訂單的準確性,以及與送貨服務的體驗。運送過程中的追蹤和更新也是常被討論的話題。