These days, many people prefer to complain by writing, especially on the internet. Online review sites are popular for this. It's easy: if you have a bad experience, you can share it quickly online. Lots of people use social media for complaints too. They share their problems and mention companies, looking for a solution. It's public, fast, and often gets faster responses from companies, so a lot of people like this way.
這些天,許多人更喜歡以書面方式抱怨,特別是在網路上。線上評論網站因此變得很受歡迎。如果經歷不好,很容易就可以在網路上分享。許多人也用社群媒體來抱怨,他們分享問題並提及公司,希望找到解決方案。這種方式公開、快速,也通常能更快得到公司的回應,所以許多人喜歡這種方式。