7 分範例
問題: What do people usually complain about?
思路 1
Personal Life Issues
個人生活問題
考官答案
Stress and worry are big problems now. Everyone is dealing with a lot, such as work, family, and their own goals. There is always pressure to be great in everything, which can be too much. My friends and workmates often talk about how hard it is to meet all these expectations, from their jobs, people around them, or themselves. It's hard to keep everything balanced, and sometimes people complain just to feel a bit better.
壓力和擔憂現在是很大的問題。每個人都在應對很多事情,比如工作、家庭和自己的目標。總是有壓力要在所有方面都表現出色,這可能是太多了。我的朋友和同事經常談論要滿足這些期望有多難,無論是來自他們的工作、身邊的人還是自己。保持一切平衡很難,有時人們抱怨只是為了感覺好一點。
思路 2
Service and Product Quality
產品和服務品質
考官答案
Definitely, many people are upset about bad customer service. It's really frustrating when the staff doesn't seem to care, or you have to wait on the phone for a long time. You want a fast and useful answer, but instead, you feel overlooked or more confused. Young people especially expect quick fixes, so when they face these kinds of service problems, it bothers them a lot.
絕對有許多人對糟糕的客戶服務感到不滿。當員工似乎不在乎,或者你必須在電話前等待很長時間時,真的很令人沮喪。你希望得到快速和有用的答案,但反而感到被忽視或更困惑。年輕人尤其期待快速解決問題,因此當他們面臨這種服務問題時,會讓他們感到困擾很多。