7 分范例
问题: What kind of bad service do people experience?
思路 1
Environmental and service issues
环境和服务问题
考官答案
In customer-facing industries, we may encounter poor service, with restaurants being a common example. Service issues often arise when servers are rude or overwhelmed, leading to order mistakes. When trying a new restaurant, I suggest checking online reviews for insights into their service quality, allowing you to prepare or explore other options.
在面向客户的行业中,我们可能会遇到不好的服务,餐馆是一个常见的例子。服务问题通常出现在服务员粗鲁或不堪重负时,导致订单错误。在尝试新餐馆时,我建议查看在线评论以了解其服务质量,从而可以做好准备或考虑其他选择。
思路 2
Quality Issues
质量问题
考官答案
Bad service often comes in the form of poor product quality. Sometimes, what you get isn't what was advertised, which is really disappointing. Another common issue is when services aren’t delivered as promised. You expect one thing but get something completely different.
糟糕的服务通常表现为产品质量差。有时,你得到的并不是广告中承诺的,这真的很让人失望。另一个常见问题是服务没有按照承诺提供。你期待一种服务,但得到的却是完全不同的东西。
思路 3
Misrepresentation and False Advertising
错误陈述和虚假广告
考官答案
Bad service can include misleading descriptions about products. It's when you buy something thinking it's going to be great, but it's not what was described. Also, sometimes companies make false promises or exaggerate what their product can do, which is really frustrating.
糟糕的服务可能包括对产品的误导性描述。就是当你购买某样东西,以为它会很好,但实际上并不符合描述。此外,有时公司会做出虚假承诺或夸大他们的产品能做的事,这真的很令人沮丧。