问题: Have you ever returned anything you bought online?
Sometimes the item didn’t match the description or photos online.
I once received clothes that didn’t fit me at all.
The quality was much worse than I expected, so I had to send it back.
Returning things online is quite easy nowadays, with free return shipping.
I’ve returned things like shoes, electronics, and even kitchen gadgets.
I usually read reviews carefully before buying, so I rarely need to return anything.
I don’t shop online very often, so I haven’t had to return anything yet.
I find the return process a bit troublesome, so I just keep the item even if it’s not perfect.
我觉得退货过程有点麻烦,所以即使物品不完美,我也会保留它。
问题: Have you ever returned anything you bought online?
Jump through hoops: Go through a lot of effort or complicated procedures.
Not up to scratch: Not meeting the expected standard.