When answering this question, you can consider the situation and the type of help needed. For work-related problems, it's usually more appropriate to ask colleagues, as they understand the context and can provide professional advice. For personal or emotional issues, family members might be more supportive and understanding. You can also mention that sometimes people might ask both, depending on the problem. Giving examples will make your answer more convincing.

回答这个问题时，你可以考虑具体情况和所需的帮助类型。对于工作相关的问题，通常更适合询问同事，因为他们了解背景并能提供专业建议。对于个人或情感问题，家人可能会更支持和理解。你还可以提到，有时人们会根据问题的不同同时向两者求助。举例说明会使你的回答更有说服力。