1.When answering this question, you can discuss common issues customers face during shopping, such as difficulty in finding the right product, long queues at checkout, or problems with product quality. 2.You can also mention issues related to customer service, such as unhelpful staff or lack of assistance, and problems with online shopping, like delivery delays or incorrect items being sent. Providing specific examples can help illustrate these common shopping problems.

1.在回答这个问题时，你可以讨论顾客在购物过程中常见的问题，例如难以找到合适的商品、结账排长队或商品质量问题。 2.你还可以提到与客户服务相关的问题，比如员工不够热情或缺乏帮助，以及网购中遇到的问题，如送货延迟或发送错误商品。提供具体的例子可以帮助说明这些常见的购物问题。