7 分范例
问题: Why do customers like to receive free gifts from companies?
思路 1
Perceived Value
感知价值
考官答案
Customers like free gifts because they feel they're getting more for their money. When they receive something extra, it makes the purchase feel like a better deal. It's like getting a bonus, and people love the idea of getting something without paying for it. This perceived value makes them feel smart about their purchase.
顾客喜欢免费赠品,因为他们觉得自己花的钱更值。当他们收到额外的东西时,购买的感觉就像是更划算。这就像获得了一个额外的奖励,人们喜欢这种无需支付就能得到东西的想法。这种感知价值让他们对于自己的购买感到聪明。
思路 2
Positive Brand Experience
积极的品牌体验
考官答案
Free gifts can make customers feel good about a brand. When they receive a gift, it leaves a positive impression and makes them more satisfied with their purchase. This can lead to increased loyalty, as customers are more likely to return to a brand that offers them a pleasant shopping experience. It makes shopping more enjoyable and memorable.
免费礼物可以让客户对品牌产生良好的感受。当他们收到礼物时,这会留下积极的印象,让他们对自己的购买更加满意。这可能导致忠诚度的提高,因为客户更有可能返回提供愉快购物体验的品牌。这使购物变得更愉快、更令人难忘。
思路 3
Curiosity and Novelty
好奇心与新奇性
考官答案
People are curious by nature, and free gifts tap into that curiosity. They often introduce customers to new products they might not try otherwise. The excitement of receiving something unexpected can be thrilling. It gives customers a chance to discover new products or brands, which might become their new favorites.
人们天生好奇,而免费的礼物正好利用了这种好奇心。它们通常会向顾客介绍他们可能不会尝试的新产品。收到意外的东西的兴奋感可能是令人激动的。这让顾客有机会发现新的产品或品牌,而这些可能会成为他们的新宠。