Exemplo da Banda 7
Pergunta: Why do people often have problems when using new products?
Ideia 1
Resistance to Change
Resistance to Change
Resposta Modelo
The main issue is that we're used to doing things a certain way. When something changes our usual habits, we get a bit confused because it's different from what we're accustomed to. For example, when we get a new phone. If we switch brands or upgrade, the phone's size may change. This can lead to pressing the wrong buttons, and even the power button might be in a new place, so we accidentally lower the volume instead! It's all about getting used to the new device, and this can take some time.
The main issue is that we're used to doing things a certain way. When something changes our usual habits, we get a bit confused because it's different from what we're accustomed to. For example, when we get a new phone. If we switch brands or upgrade, the phone's size may change. This can lead to pressing the wrong buttons, and even the power button might be in a new place, so we accidentally lower the volume instead! It's all about getting used to the new device, and this can take some time.
Ideia 2
Lack of Familiarity
Lack of Familiarity
Resposta Modelo
When it comes to new products, the main issue is getting used to them. Like, if the design or interface is different from what we're used to, it can be a bit tricky to adapt. Also, when there are new features or tech involved, it takes a while to get the hang of it, especially if they're advanced.
When it comes to new products, the main issue is getting used to them. Like, if the design or interface is different from what we're used to, it can be a bit tricky to adapt. Also, when there are new features or tech involved, it takes a while to get the hang of it, especially if they're advanced.