주제: Describe a bad service you received in a restaurant/shop

분석

Describe the terrible service you received at a restaurant/store. When answering this question, you can describe a very rude server you encountered with your colleagues at a restaurant, or an experience where a salesperson ignored you at a store. Provide details about this unpleasant service experience, such as the staff's rude behavior, ignoring customers, delaying time, or refusing returns. Lastly, you can express the inconvenience and emotional impact this experience had on you, as well as your thoughts and expectations towards this type of service attitude. When answering, you can refer to the following themes: Recently, I met a really rude waitress when I was out with my colleagues at a restaurant. I tried to buy something in a shop, but the salesperson ignored me. I ordered something online, and it took over a month to arrive. I was given a broken item in a shop, and then they refused to let me return it afterward.

Describe the terrible service you received at a restaurant/store. When answering this question, you can describe a very rude server you encountered with your colleagues at a restaurant, or an experience where a salesperson ignored you at a store. Provide details about this unpleasant service experience, such as the staff's rude behavior, ignoring customers, delaying time, or refusing returns. Lastly, you can express the inconvenience and emotional impact this experience had on you, as well as your thoughts and expectations towards this type of service attitude. When answering, you can refer to the following themes: Recently, I met a really rude waitress when I was out with my colleagues at a restaurant. I tried to buy something in a shop, but the salesperson ignored me. I ordered something online, and it took over a month to arrive. I was given a broken item in a shop, and then they refused to let me return it afterward.

주제: Describe a bad service you received in a restaurant/shop

질문 1

When and where it happened
When and where it happened
  1. About a month ago, when my colleagues and I were celebrating hitting our targets
    About a month ago, when my colleagues and I were celebrating hitting our targets
  2. When I was a child/teenager, out shopping on my own in our hometown
    When I was a child/teenager, out shopping on my own in our hometown
  3. During my last birthday/Chinese New Year celebration
    During my last birthday/Chinese New Year celebration
  4. About a year ago in a shopping mall
    About a year ago in a shopping mall
  5. When I was on holiday with my family
    When I was on holiday with my family

질문 2

What happened
What happened
  1. The waitress was rude and surly and refused to answer our questions
    The waitress was rude and surly and refused to answer our questions
  2. The store clerk ignored me and refused to serve me
    The store clerk ignored me and refused to serve me
  3. The shop gave me a faulty product
    The shop gave me a faulty product
  4. The shop wouldn't allow me to return a product
    The shop wouldn't allow me to return a product
  5. I had to wait in a queue for a really long time
    I had to wait in a queue for a really long time
  6. It took a really long time for me to receive an online order
    It took a really long time for me to receive an online order

질문 3

How it was solved
How it was solved
  1. We complained to the manager/owner, who got someone else to serve us
    We complained to the manager/owner, who got someone else to serve us
  2. I gave up and left the shop/restaurant
    I gave up and left the shop/restaurant
  3. I eventually managed to receive/return the item after a long time
    I eventually managed to receive/return the item after a long time
  4. I complained to the authorities in my area/country
    I complained to the authorities in my area/country
  5. It wasn't resolved, which I'm still really annoyed about
    It wasn't resolved, which I'm still really annoyed about

질문 4

And explain how you felt about the experience
And explain how you felt about the experience
  1. I was extremely angry at the time
    I was extremely angry at the time
  2. It still annoys me to think about it
    It still annoys me to think about it
  3. It was frustrating since nothing was resolved
    It was frustrating since nothing was resolved
  4. Looking back, I'm glad I had this experience, as it reminded me that…is very important
    Looking back, I'm glad I had this experience, as it reminded me that…is very important
주제: Describe a bad service you received in a restaurant/shop

시작

  1. Recently, when I was out having dinner with my colleagues, I met a really rude waitress
    Recently, when I was out having dinner with my colleagues, I met a really rude waitress
  2. I'm going to talk about a time when
    I'm going to talk about a time when
  3. I'll always remember the worst service I ever received. It was when
    I'll always remember the worst service I ever received. It was when

  1. That incident really reinforced the importance of … to me, and I don't think I'll ever forget it
    That incident really reinforced the importance of … to me, and I don't think I'll ever forget it
  2. I'll never forget how bad the service in that shop/restaurant was
    I'll never forget how bad the service in that shop/restaurant was
  3. It was such a bad experience, it still upsets me to think about it to this day
    It was such a bad experience, it still upsets me to think about it to this day
밴드 7 답변