When people face bad service, they often react by complaining right there and then. They tell the staff what's wrong and look for a quick solution. This could be asking for something to be fixed or redone. It's a direct way to deal with the issue and usually gets a fast response.

I believe many people often choose to remain silent in the moment. For instance, when they dine at a restaurant and encounter poor service or cold food, they tend to just accept it without speaking up. They prefer avoiding conflicts whenever possible. However, once they leave the restaurant, they may promptly turn to their phones to write negative online reviews, which can be more detrimental than addressing the issue in person.

When faced with bad service, some people choose not to do anything. They feel upset but think it's not worth the hassle to complain. They just accept it and decide not to make a scene. This way, they avoid confrontation and just move on.