トピック: Describe a time when you received good service in a shop/store
It's a small clothing store in my neighborhood
A big electronics shop in the city center
A supermarket close to my house
質問 2
When you went to the shop
Last weekend when I needed a new jacket
A few months ago during a sale
On my birthday to buy a cake
Last summer when I was shopping for gifts
Just last week when I ran out of groceries
質問 3
What service you received from the staff
The staff helped me find the right size and style
スタッフが私にぴったりのサイズとスタイルを見つけるのを手伝ってくれました。
They patiently explained how to use a new gadget
The cashier was really friendly and quick
They offered me free samples and recommendations
彼らは無料のサンプルとおすすめを提供してくれました。
They helped me carry my bags to the car
質問 4
And explain how you felt about the service
サービスについてどのように感じたか説明してください
I felt really appreciated as a customer
It made my shopping experience much easier and more enjoyable
それは私の買い物体験をはるかに簡単で楽しいものにしました
I was impressed by their professionalism and kindness
彼らのプロフェッショナリズムと親切さに感銘を受けました
It made me want to shop there again
I left the shop in a really good mood
トピック: Describe a time when you received good service in a shop/store
I'm going to talk about a time I went to a small electronics shop near my house
私は家の近くの小さな電子機器店に行った時の話をします。
I want to talk about a clothing store I visited last month
There was a time I went to a bookstore in the city center
かつて市の中心部にある書店に行ったことがありました
I remember going to a bakery with my friend last weekend
先週末、友達と一緒にパン屋に行ったのを覚えています。
I recently visited a mobile phone shop when I needed some help
私は最近、助けが必要だったときに携帯電話ショップを訪れました。
I left the shop feeling really satisfied
I would definitely go back there again
It made me realize how important good service is
それは、良いサービスがどれほど重要であるかを気づかせてくれました
I told all my friends about how helpful they were
私は友達全員に、彼らがどれほど役に立ったかを話しました