The main issue is that we're used to doing things a certain way. When something changes our usual habits, we get a bit confused because it's different from what we're accustomed to. For example, when we get a new phone. If we switch brands or upgrade, the phone's size may change. This can lead to pressing the wrong buttons, and even the power button might be in a new place, so we accidentally lower the volume instead! It's all about getting used to the new device, and this can take some time.