Question: How do most people respond to poor service? Analysis: When answering, you should consider the typical reactions of most people when faced with poor service, and give one or two specific examples or reasons. You can mention that many people may directly express their dissatisfaction to the service provider, requesting improvements or compensation. Others may choose to leave negative reviews on online platforms to express their dissatisfaction and warn others about the poor service. Some people may choose to no longer patronize the business and spread their dissatisfaction through word of mouth.