1.When answering this question, you can explore the psychological and practical reasons why customers enjoy receiving free gifts. From a psychological perspective, people generally enjoy receiving something for free, as it creates a sense of gaining extra value or a bonus, which can be satisfying and rewarding. 2.From a practical standpoint, free gifts can enhance the perceived value of a purchase, making customers feel they are getting more for their money. Additionally, free gifts can serve as an incentive to try new products or services, potentially leading to future purchases. You can also mention how free gifts can strengthen customer loyalty and improve the overall shopping experience.