Band 7 Example
Question: How do most people complain, in writing or by other methods?
Idea 1
Written Complaints
Model Answer
These days, many people prefer to complain by writing, especially on the internet. Online review sites are popular for this. It's easy: if you have a bad experience, you can share it quickly online. Lots of people use social media for complaints too. They share their problems and mention companies, looking for a solution. It's public, fast, and often gets faster responses from companies, so a lot of people like this way.
Idea 2
Verbal Complaints
Model Answer
Most people usually complain by talking, often in casual conversations with friends or coworkers. It's common to see people casually talk about their problems, maybe during a coffee break or after work. This way, they can let off steam and get quick emotional support from others. Also, this kind of complaining helps create a feeling of togetherness and understanding, which is important for keeping good relationships and mental health.