Band 7 Example

Question: How do most people complain, in writing or by other methods?

Idea 1

Written Complaints
Model Answer
These days, many people prefer to complain by writing, especially on the internet. Online review sites are popular for this. It's easy: if you have a bad experience, you can share it quickly online. Lots of people use social media for complaints too. They share their problems and mention companies, looking for a solution. It's public, fast, and often gets faster responses from companies, so a lot of people like this way.
Nowadays, people often choose to complain in writing, especially online. Online review platforms are a hot spot for this. It's simple: have a bad experience, and you can quickly share it online. People also take to social media a lot for complaints. They post their issues and tag companies, hoping for a resolution. It's visible, immediate, and can lead to quicker action from companies, making it a preferred method for many.
Grammar Analysis
Present participle as an adverbial: "choosing to complain in writing, especially online" uses "choosing" as a present participle phrase to describe the current trend of complaints, adding descriptive and fluent qualities to the sentence. Conditional adverbial clause: "if you have a bad experience, you can share it quickly online" serves as a conditional adverbial clause, specifying the trigger conditions for complaints, enhancing the logic and practicality of the sentence. Passive voice: "It’s visible, immediate, and can lead to quicker action from companies" uses the passive voice to describe the company's response, highlighting the impact of customer behavior on company responses, adding objectivity and logic to the sentence.
Vocabulary
  • complain in writing
  • online review platforms
  • bad experience
  • share it online
  • social media
  • post issues
  • tag companies
  • resolution
  • quicker action

Idea 2

Verbal Complaints
Model Answer
Most people usually complain by talking, often in casual conversations with friends or coworkers. It's common to see people casually talk about their problems, maybe during a coffee break or after work. This way, they can let off steam and get quick emotional support from others. Also, this kind of complaining helps create a feeling of togetherness and understanding, which is important for keeping good relationships and mental health.
Most people tend to voice complaints verbally, usually through informal chats with friends or colleagues. It's quite common to see people discussing their issues casually, perhaps over a coffee break or after work. This approach allows them to vent and receive immediate emotional support from their peers. Moreover, this type of complaint fosters a sense of solidarity and understanding, which is crucial for maintaining good relationships and mental health.
Grammar Analysis
Present participle: "discussing" is used here to describe people's behavior, adding dynamism and complexity to the sentence. Modal verb: "tend to" is used to express a common tendency, demonstrating flexibility and precision in using modal verbs. Past participle: "allowed" is used as a past participle to describe the effect produced by this method, showcasing the complexity of the sentence structure.
Vocabulary
  • verbally
  • informal chats
  • casually
  • vent
  • emotional support
  • solidarity