When answering this question, you can talk about convenience and flexibility. Sending a message is often quicker and less intrusive, so people can reply whenever they have time, which is especially useful if they’re busy or in a place where they can’t talk. Some people also feel more comfortable expressing themselves in writing, or they might want to avoid awkward conversations. You can also mention that messages create a record of what was said, which can be helpful.

回答这个问题时，你可以谈论便利性和灵活性。发送信息通常更快且不那么打扰别人，因此人们可以在有时间时回复，这在他们忙碌或处于不能通话的地方时尤其有用。有些人也觉得用文字表达自己更舒服，或者他们可能想避免尴尬的对话。你还可以提到，信息会留下交流的记录，这可能会很有帮助。