1. When answering this question, you should first introduce the person who helped you—this could be a friend, family member, teacher, or even a stranger. 2. Clearly describe the problem you faced. It could be something academic, work-related, or a personal issue. 3. Explain specifically what the person did to help you, and how their actions made a difference. 4. Finally, talk about your feelings regarding the experience—did you feel grateful, relieved, inspired, or something else?